Our continuously trained and certified dealers offer a special, comprehensive and hands-on training programme for our customers. Highly qualified trainers impart their specific technical expertise using easy-to-understand techniques, ensuring that you have all the information you need to operate and service SANY products. That is seamless support direct from our qualified SANY dealers.
SANY SERVICES – YOU CAN RELY ON THEM
FLEXIBLE, FAST AND ALWAYS CLOSE TO YOU –
THAT IS OUR PERFORMANCE PROMISE
EDUCATION AND TRAINING
EFFECTIVE FOR EFFICIENT OPERATION
MAINTENANCE AND SUPPORT
KNOWLEDGEABLE AND RESPONSIVE
For SANY, to act with a focus on service and the customer also means offering our dealers the best service and support. This includes our SANY training programme, which means that dealers are always up to speed with technology. However, it also includes assisting you in the event of an emergency as quickly as possible with technology in order to prevent machine failures. We provide our partners with qualified service technicians to help them with this.
PARTS SUPPLY
QUICK AND RELIABLE
Quick delivery times are guaranteed by our European central warehouse in Germany, with over 15,000 parts, and a strong team – and, of course, our on-site contractual partners. If delivery needs to be even quicker, our online shop is open 24/7 for our customers. All spare parts, including current prices and availability, can be found there. Thanks to our SANY Information System (SIS), technical drawings are also stored there, which can be used to better illustrate details. Attractive offers and an order overview round off the visit to our web shop.
DEALER NETWORK
EXTENSIVE AND COMPETENT
Our machines are sold exclusively via our dealer network. Our partners are best qualified for this and regularly receive training on the machines. Customers can rely on our highly qualified consultants, who are always there to expertly assist with all issues.
WARRANTY
ABSOLUTE RELIABILITY – FOR PEACE OF MIND
SANY’s 5-year warranty* on port machinery or excavators gives our customers the assurance that they can fully count on their equipment. We offer additional warranties that are tailored exactly to your needs – including a free warranty that covers damage to the machine’s outer body.
* Warranty for a period of five years and up to 10,000 machine hours – for all participating trade partners.
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