After Sales
Service

SANY offers industry-leading service and support by our team of trained professionals providing you with a variety of service options. We provide service that matches your needs, including a full care package option to help manage your fleet or we can work alongside your own maintenance schedules with a range of care packages designed to optimise fleet reliability and performance. SANY has the right service plan for you.

Contact Us

Global Sales Hotline

Tel: 0086-731-85835199

Mail: sales31@sanygroup.cn

Overseas service hotline

Tel: 0086-10-69739318

Our Dealer Network

Dealer Search

Spare parts

Effective parts management is a vital part of productivity and cost control.
Our supply chain provides you with maximum response, with essentials stocked and supplied by your local dealer network and supported by our European manufacturing and distribution centre in Germany.
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Maintenance & Inspection

Maintenance is essential to product efficiency, economy and safety. Your SANY dealer can provide the essential maintenance support to ensure your machine operates efficiently and durably. They can investigate, diagnose and correct problems or provide regular check-ups based on the latest SANY technical and safety standards.
Your dealer can provide a service agreement and planned maintenance packages to suit your business needs.

Documentation

As you would expect, all SANY equipment has a complete suite of manuals and documents to support its operation and ownership. This includes operational and maintenance manuals and equipment technical data to ensure you have information at your convenience.

If you need spare parts books, maintenance or operator manuals for any of your SANY equipment, please contact your local distributor or get in touch with SANY directly.

Technical support

Your business needs maximum performance and operation from your equipment. That’s why we offer localised support based around our dealer network. They can fully support you with regular preventive maintenance and responsive service. All are fully equipped with the tools, technology and knowledge to assist you efficiently. They are trained through our SANY training academy to ensure their skill level and product expertise is up-to-date. They are also supported the vast technical support base you can expect of a global machinery developer and manufacturer. Technical support helps to connect you to the latest information and problem solving know-how of our top experts and service engineers and our design and manufacturing teams.

Training

At SANY we understand how valuable training is to our Dealers. Highly skilled service technicians are the backbone of every dealership's service provision. They are essential in gaining customers’ confidence in the Dealer’s skills and the SANY product. Proper training creates significant benefits in cutting operating and maintenance costs and maximizing profitability. Therefore SANY truly believes that training is the key to the SANY Center Of Excellence.
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